HANGAR BETANow in beta with Garage Shop Forward Deploy partners and customers.See what’s in beta →

MISSION CONTROL FOR SERVICE CONTRACTORS AND INDUSTRIAL OPERATORS

Commit to more. Keep the confidence that you can deliver.

Hangar tracks every commitment your operation makes, from a repair by morning to a shipment in spec, and connects each one to the systems, people, and missions that keep it. See what’s on stable, fix what isn’t, and say yes to bigger work.

Tired of applying to thousands of jobs? Gain your dignity back. Get on the Passport waitlist →

PROMISES → SYSTEMS → MISSIONS → EVIDENCE

Technician inspecting a rooftop cooling unit at dusk

PROMISE · PROPERTY MANAGER

● At risk

Restore critical cooling within [4] hours

Stream: Emergency repair

Constraint Parts confirmed after arrival

Mission Pre-dispatch parts check →

ILLUSTRATIVE

HNGR-014

THE PROBLEM

Every operational problem is a broken, late, costly, or unreliable customer promise.

What you’ve committed to is scattered across jobs, accounts, invoices, and group texts. Each system records its part. None of them holds the whole commitment, or tells you it’s slipping before the customer does.

FSM · JOB 88213

Emergency call · Completed

✓ Closed

CRM · ACCOUNT

Northgate Properties · Active

✓ Healthy

AR · INV 4471

Invoice pending · Missing sign-off

– Waiting

#dispatch

‘Did anyone confirm the compressor?’

–

Promise: cooling restored within [4] hours

? Unknown

Every tool says it’s fine but you know something is always a bit off.

HOW HANGAR SEES YOUR BUSINESS

Start with the customer. Work back to the cause.

Hangar begins with the outcome someone is counting on, then traces the journey, value stream, and operating system behind it. Constraints become bounded missions. Evidence closes the loop and improves the next response.

01 · Customer

Property manager

02 · Journey

Emergency outage → restored

03 · Value stream

Request → verified fix → paid

04 · System

After-hours dispatch

05 · Mission

Pre-dispatch parts check

06 · Evidence

Arrival-to-fix time, before/after

RESTORED PROMISE + LEARNING

THE PRODUCT

One place to run the commitments your business depends on.

Hangar sits beside your FSM, CRM, and accounting. It doesn’t replace them. It connects them to the promises they serve.

Mission Control

IN BETA

Customers

COMING SOON

Value Map

COMING SOON

Systems

IN BETA

Missions

IN BETA

Team

IN BETA

See which promises are at risk.

Mission Control brings customer commitments, constraints, and active response work into one operating view—without pretending the underlying systems are something they’re not.

Sample workspace · Explore seeded HVAC objects

Mission Control

Promises, constraints, and missions across five value streams

UPDATED 06:42

VALUE STREAMSTATUSCONSTRAINTSMISSIONS
Emergency repair● At risk21 active
Planned maintenance● Healthy02 active
Tenant turnover● Healthy11 active
Controls commissioning● Broken32 active
Invoice readiness● At risk21 active

NEEDS ATTENTION

Mission missing proof

Proof · 2h

Mission launched

☐ NAME CONDITION STEWARD UPDATED

☐ System 1 Healthy A. Reed Today

☐ System 2 Healthy A. Reed Today

☐ System 3 Healthy A. Reed Today

☐ System 4 Healthy A. Reed Today

Request B2B access

Not replacing your Field Service Manager. Here’s what Hangar isn’t →

Not a field-service system of record.
Not accounting, payroll, or inventory software.
Not autonomous dispatch or a promise of guaranteed outcomes.

WHEN SOMETHING BREAKS

Strengthen the system, not just the job.

Hangar turns a known operating constraint into a bounded response: an owner, a clear condition, the right capability, and evidence that returns to the system. Staff it by developing your own team or matching eligible supply.

Constraint→Mission⇢

Upskill your team

Practice against the real condition. Capture proof.

Eligible supply

Find people with evidence matched to the mission.

Evidence returns to the system

Either way, the evidence stays on your system in Hangar.

03 · EXPAND

COMMITMENT CAPACITY

Say yes to bigger work.

Every system you strengthen raises what your operation can reliably commit to. That’s how you win the bigger contract, price for reliability, or take on the next customer, and know you’d deliver.

WHAT YOU CAN COMMIT TO

NORTHGATE MECHANICAL

ServiceIndustrial & constructionEnergyRetail
Fix it the first timeMaintenance you can guarantee
CustomerPer-job

CUSTOMER

PER-JOB

Fixed-price repair plans

AT RISK

A new offer you can sell

YOUR CEILING TODAY

First-visit fix on common failures

SECURED

Commercial priority

SYSTEMDispatch and truck stock

CONSTRAINTParts confirmed after the tech arrives

MISSIONPre-dispatch parts check ✓

Next-day repair

READY TO OFFER

Service agreement accounts

Same-week repair

READY TO OFFER

All accounts

Strengthen the system →

ILLUSTRATIVE · REPLACE FIGURES BEFORE LAUNCH

+1 COMMITMENT YOU CAN SELL

Win bigger work

SERVICE

Win multi-site maintenance agreements.

INDUSTRIAL

Qualify for a new customer program

Charge for reliability

SERVICE

Price guaranteed visit windows and fix plans.

INDUSTRIAL

Quote shorter, guaranteed lead times

Grow without chaos

SERVICE

Add techs and territory without the owner running dispatch.

INDUSTRIAL

Add a shift or line without each attachment disrupting

Prove it at renewal

SERVICE

Show every visit completed and every fix that held.

INDUSTRIAL

Hold preferred supplier status with evidence

NORTHGATE MECHANICAL · ILLUSTRATIVE CAPACITY LADDER

04 · ONE COMMITMENT, START TO FINISH

Commercial HVACIndustrial

Tuesday, 2:14 a.m. A rooftop unit fails at a medical office.

ILLUSTRATIVE EXAMPLE · COMMERCIAL HVAC

Technician working on mechanical equipment
  1. 01

    THE COMMITMENT

    Restore critical cooling within 4 hours.

    Property manager · medical office

  2. 02

    THE PATTERN

    After-hours calls stall between diagnosis and confirmed parts.

    Pattern found across connected records

  3. 03

    THE CONSTRAINT

    Compressor availability is confirmed only after arrival.

    Parts confirmation · constrained

  4. 04

    THE MISSION

    Add a pre-dispatch parts check and capture proof before the truck rolls.

    Owner assigned · evidence required

  5. 05

    WHAT CHANGES

    With this system strengthened, a 4-hour commitment becomes one you can sell.

Discover

On track

Evaluate

On track

Approve

At risk

Onboard

On track

A secured service becomes a premium opportunity.

Talk to us about your commitments →

FOR INDIVIDUALS

Turn practice into proof.

Build capability around real work. Practice what matters, attach evidence to what you can do, and carry a Passport that shows where you’re ready—and where the next mission can take you.

Mentored work on the shop floor

READY →

See the capability and mission conditions.

PROVE →

Practice, perform, and attach evidence.

TAKE →

Carry proof into the next eligible mission.

PASSPORT

◩

Dana R. · Trades & Utility

Refrigerant recovery MET

Rooftop unit diagnosis MET

Controls commissioning -

3/5 proved

Passport · PLC recovery ↗ELIGIBLE · 2 open missions

ILLUSTRATIVE

No. 0142

Need it stood up?

Garage Shop Forward Deploy works alongside your operators to map the promises, connect the first systems, and launch the operating rhythm with your team.

Forward Deploy at Garage Shop ↗
◩

HANGAR

A Garage Shop company

▰

FOR TEAMS

Put your promises on the board.

Start with the customer outcomes your operation is accountable for. Hangar helps your team see risk, launch the response, and keep the evidence.

FOR INDIVIDUALS

Start building your Passport.

Join the waitlist to build proof around the capabilities and real missions that matter next.

Join the waitlist